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All our Plant orders will be dispatched  Via Fed Ex Monday or Thursday only.

Our Delivery charge to Mainland UK is £6.50 Next Day

This is to ensure your plant arrives to you in peak condition and hasn't been sat in a warehouse waiting to be delivered.

All orders go out on a Next Day dispatch, ensuring your plant gets to you as quickly as possible. ( Delays during Covid lock down may arise, unfortunately this is out of our hands, but we will happily investigate for you)

Orders that are received on Friday,Saturday & Sunday will be boxed up and sent On a Monday/Tuesday(except bank holidays)

Our Next Day delivery is from date of dispatch and not from the date you ordered.

Whilst we try our best with wrapping and packaging items securely there may be damages from time to time. Obviously we do not want this happening, but we cannot be held responsible for damages caused by couriers, but will happily assist in any delivery issues.

As we send perishable goods we are not covered by any courier insurance so they are not refunded. so any issues are down to our own discretion.

Please Contact us via email or telephone to let us know of any issues so we can help before leaving us a review.

Our Customers happiness is our main priority.

If this does happen please email us within 24 Hours on info@un-realflowers.co.uk. and we will see if we can help.

Please include some pictures of the damage and we will come back to you asap. 

At times your parcel may be delayed due to situations beyond our control.

We do not currently ship to Northern Ireland or the Scottish highlands due to our courier charges.

Any orders that do come in with the above mentioned areas will be notified and refunded straight away.